Frequently asked questions

You can book a private appointment directly. If you are accessing Medicare, DVA, WorkCover or NDIS-funded care, contact the clinic about the referral and appointment information required.

Book online at wsfootclinic.com.au/book, where you can choose the appointment type and a time, or call 0493 360 748.

Fees depend on the type of appointment and how it is funded. Please call the clinic on 0493 360 748 for current fee details.

Many policies include podiatry services. Check with your fund about your cover and claiming arrangements.

Eligible people with a chronic condition may access Medicare-subsidised podiatry through a GP plan and referral. Ask your GP about eligibility.

Yes. Western Sydney Foot Clinic (Podiatric Medicine Centre Pty Ltd) is a registered NDIS provider. Our registration and approved registration groups are listed on the NDIS Quality and Safeguards Commission provider register.

We provide podiatry for self-managed and plan-managed NDIS participants. Contact us to arrange an appointment.

Yes. Home visits are available for certain NDIS participants within the clinic’s local catchment who cannot attend the clinic. Contact the clinic with your location and plan details to discuss arrangements and fees.

Your podiatrist asks about your symptoms, health history and medicines, examines your feet and how you walk where relevant, explains what they find, and agrees a plan with you. Treatment often starts at the first visit.

It depends on the appointment type and the care you need. You can see each appointment type when you book online, or call the clinic to ask.

Yes. Mild cases can often be managed by trimming and removing the edge of nail that is pressing into the skin. If it keeps coming back, a minor procedure under local anaesthetic can remove the edge of the nail and treat the nail root so that edge does not regrow.

The toe is numbed with a local anaesthetic before the procedure, so most people feel pressure rather than pain during it. Some soreness for a few days afterwards is common. You will get written aftercare instructions and a review appointment.

A common cause in adults is plantar fasciitis, irritation of the thick band of tissue under the foot. Other causes include Achilles tendon problems, fat pad irritation and, in active children, Sever's disease (irritation of the growth plate at the back of the heel). An assessment helps work out which one applies to you.

Not always. Many foot problems improve with footwear changes, strengthening, load management or off the shelf insoles. Custom orthotics may be recommended after an assessment if they are likely to help your particular condition.

Everyone with diabetes should have a foot check at least once a year. If you have reduced feeling, poor circulation, a past ulcer or foot deformity, you may need checks more often. Your podiatrist will tell you how often based on your risk.

If you have diabetes or poor circulation and notice a new wound, spreading redness, swelling, warmth, pus, a bad smell, black skin or a fever, seek care the same day. If you feel unwell or the infection is spreading quickly, go to the nearest emergency department or call 000.

Yes. Children are seen for flat feet, ingrown toenails, heel pain including Sever’s disease, warts, skin concerns, toe walking and fungal nail concerns.

Yes. We assess and manage foot, ankle and lower leg problems related to running and sport, including advice on training load, footwear and, where helpful, orthotics.

Yes. Tuesday appointments are available until 7:30pm, and Saturday appointments run from 9am to 4pm. The clinic is closed on Sunday.

The clinic is at 19 Maryvale Ave, Liverpool NSW 2170. Call the clinic if you need parking or access information before visiting.

Ahmad Rady holds an endorsement for scheduled medicines from the Podiatry Board of Australia, which means he can prescribe certain medicines relevant to podiatry where clinically appropriate. You can check his registration on the Ahpra public register.